Follow us
Blog
Locations
Contact
dot-grid-top-first-technology

Specialists in modern workplace, CRM assessment, development & deployment

The CRM Team partners with customers to automate marketing, improve sales forecasting, and deliver omnichannel customer service. Integrating cutting-edge Microsoft technologies to transform businesses from reactive to proactive.

Customers benefit from their exclusive implementation methodology and User Adoption Strategy, which are designed to help their organisation evolve and turn into a successful growth story.

Driving business outcomes

The CRM Team's technology focus

Create impact faster

Adapt and innovate with a hyper connected business – by connecting your data, processes and teams with intelligent business applications, you can provide everyone with the insights and freedom they require to thrive.

Turn ideas into solutions

Use the Power Platform to build low-to-zero code, intelligent, scalable, and automated cross-device apps in a fraction of the time. With Microsoft Power Platform, collaborate to successfully solve challenges – analyse data, construct solutions, automate processes, and create virtual agents.

Engage in a whole new way

Centre your customers and their experiences by leveraging unified data, AI-driven insights, and real-time guidance. Deliver personalised, meaningful interactions to your customers. Empower marketing, sales, and service teams with a self-service solution and AI‑driven insights.

Navigating transformation

When organisations invest in Microsoft Dynamics 365, they are also investing in the behavioural changes that employees must make in order for the system to yield a return. The CRM Team combines their Dynamics 365 and certified Change Management Expertise to help organisations navigate this transition.

Transform your organisation

Expert technology solutions

Managing increasing IT complexity and cost requires a partner with a proven track record. Let us help you implement the world's leading technology solutions.

Modern
Workplace
Hybrid collaboration

Creating a personalised work environment and next-generation employee experience platform to inspire people to be their best, amplify human potential and drive enduring behavioural change.

Expertise:
Platform modernisation
Identity and access support
Device management
Digital experience
Learn more
Professional
Services
Plan, design, implement and support

Specialised help from our expert team with consulting, planning, design, implementation and support for your business processes and strategy, we help you make your future projects a success.

Expertise:
Consulting
Training
Infrastructure assessments
Design
Learn more
Managed
Services
Tailored to fit your organisations needs

Supporting your organisation so that technology always positions you for success and never acts as a barrier. We constantly improve, protect, and create an environment where your teams can thrive.

Expertise:
first technology check symbol
Monitoring and maintenance - 24/7/365
first technology check symbol
Managed security
first technology check symbol
Capacity management
first technology check symbol
Microsoft application stack management
Learn more

We focus on outcomes

Case Studies

See how we helped other customers build solutions to enhance their competiveness

Case Study

Dis-Chem Pharmacies get connected
Reduce the connectivity costs & optimise performance & availability as well as improve the network security of Dis-Chem’s online systems
View case study

Case Study

Ideafruit creating room to grow
Ideafruit decided to place greater emphasis on evolving its IT ecosystem to remain the adaptable, fast-paced & dynamic company it always been.
View case study
Ready to talk?
Get in touch with us today

Whether you ready to dive in or simply want to know more. No obligation.

Thank you!
Your submission has been received!
Oops!
Something went wrong while submitting the form.
First Technology Holdings Ltd may use the contact information you provide to contact you about products and services that are of legitimate interest to you. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy on our website.