First Technology | Software Services

From licences to lifecycle management

Integrated Microsoft Services

We deliver comprehensive Microsoft support spanning strategy, procurement, deployment, user adoption and ongoing management. Whether you need a single solution or a complete ecosystem, we’re here to ensure your Microsoft environment delivers measurable business value.

We support Microsoft across all key areas - including Modern Workplace, Azure, Security, Business Applications and Copilot - helping you align investments with business outcomes. And with in-house licensing, deployment and managed services teams, we keep everything connected.

Better performance, lower risk, stronger outcomes

Maximum value from Microsoft

We simplify the complexity of Microsoft and help you get more from your investment.

Reduce overspend and improve cost predictability

Accelerate adoption of key Microsoft technologies

Leverage funded workshops and partner benefits

Build a roadmap aligned with Microsoft strategy

Enable long-term scalability and compliance

Everything you need – all in one place

Full-stack support

We cover the full lifecycle of your Microsoft solutions, delivered by a highly accredited team with deep experience across industry sectors.

Services we offer:

No two organisations are the same – so we don’t believe in one-size-fits-all networking.

We tailor every solution to suit your operations, whether that’s office-based, fully remote, or hybrid.

Our services include:

Delivering Microsoft-funded workshops across all solution areas

Providing licence optimisation and contract management

Deploying Microsoft technologies using approved frameworks

Delivering user adoption and end-user training

Offering managed services for Microsoft environments, including 365 and Azure

Global reach, local focus

Why choose First Technology?

We’re one of the most accredited Microsoft partners in our region - with the scale, experience and flexibility to deliver what you need.

Microsoft Cloud Solutions Partner across all six solution areas

Advanced specialisations including Azure, Modern Work and Security

Over 300 certified Microsoft professionals

FastTrack-ready and Copilot Solution Partner

Trusted by enterprise and SMB customers across EMEA

Our Microsoft Accreditations

As a Microsoft Solutions Partner across all six solution areas, we’re recognised for our deep technical capability, proven delivery and customer success. Our advanced specialisations highlight our ability to go even further - with certified skills in some of Microsoft’s most complex and high-impact areas.

Infrastructure (Azure)

Specialist
Infra and Database Migration
Identity and Access Management
Cloud Security

Data and AI (Azure)

Specialist
Build AI Apps on Microsoft Azure
Infra and Database Migration

Digital & App Innovation (Azure)

Specialist
Low Code Application Development

Business Applications

Specialist
Low Code Application Development

Modern Work

Specialist
Adoption and Change Management
Modernise Endpoints

Security

Specialist
Cloud Security
Identity and Access Management
Threat Protection

Trusted Microsoft Security experts

Microsoft Security

At First Technology, we specialise in helping organisations secure every layer of their Microsoft environment. Whether you're using Microsoft 365, Azure, or a broader Microsoft security stack, our expert team - powered by BUI, our group's Microsoft Security specialist - brings deep knowledge and hands-on experience to protect your data, users, and infrastructure.

From identity and access management to threat protection, compliance, and incident response, we provide end-to-end support tailored to your business. With advanced Microsoft certifications and a proven track record, we help you stay one step ahead of evolving threats.

See how we can secure your Microsoft estate with confidence.

Learn more

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Unlock real value from your investment

Microsoft Workshops

We offer a wide range of Microsoft-funded workshops designed to help you assess your environment, build your roadmap, and accelerate adoption - all with expert guidance and practical outcomes. These workshops are available to eligible customers and delivered by certified specialists, helping you extract more value, more quickly, from the Microsoft technologies you already own or plan to adopt.

MODERN WORK WORKSHOPS
‍Help your teams get more from Microsoft 365 and hybrid workplace tools

Copilot Value & Adoption
Explore how to prepare your organisation to adopt and benefit from Microsoft Copilot, including change management and security considerations.
Hybrid Meetings & Collaboration
Assess your current tools and plan for seamless communication across in-office and remote teams.
Modernise Endpoints
Improve security, performance and management of your device estate withendpoint modernisation strategies.

A group of men and women in a coporate setting looking at a digital tablet

SECURITY WORKSHOPS
‍Strengthen your security posture with visibility, assessment and planning.

Threat Protection
Identify security gaps and learn how to better protect your users, data and endpoints from modern threats.
Identity & Access Management
Review your current identity setup and plan for zero trust access and governance.
Cloud Security
Assess cloud risk exposure and align security controls with Microsoft best practice.

DATA & AI WORKSHOPS
‍Accelerate your data journey and prepare for AI-powered innovation.

Build AI Apps on Azure
Explore how to use Azure OpenAI and other services to develop secure, scalable AI-powered applications.
Data Platform Modernisation
Understand your existing data estate and plan your move to Azure-based solutions.
Analytics & Visualisation
Get more insight from your data using Microsoft’s analytics and reporting tools.

Man sitting infront of computer screens with visualised data

INFRASTRUCTURE & CLOUD WORKSHOPS
‍Modernise and optimise your IT infrastructure with expert-led planning.

Azure Cloud Readiness
Evaluate your current environment and build a roadmap for moving to or scaling with Azure.
Infra & Database Migration
Assess on-prem infrastructure and databases for migration feasibility and cost optimisation.
Cost Optimisation (FinOps)
Review cloud spend and uncover actionable savings through right-sizing and commitment planning.

BUSINESS APPLICATIONS WORKSHOPS
‍Streamline processes and improve decision-making with Microsoft solutions.

Low Code App Innovation
Identify key areas for automation and learn how Power Apps can help you build fast, scalable tools.
Process Transformation
Align business needs to Dynamics 365 or Power Platform capabilities for greater efficiency.